I find myself in the position where I regularly give one of a series of regular responses to threads. Whether that’s requesting a debug log, explaining that I can’t help due to banned add-ons or (and where the user-customisable responses come into play) referring the user to the FAQ’s I’ve written for the Skin Shortcuts script.
It would save a lot of time if it were possible to have a series of defined ‘canned responses’ with the ability to personally add additional responses specific to the support that I personally offer to users.
Thanks for considering.