I’m using a Shield TV 2017
My media is on an external 2TB USB3 drive
I have a few TV shows uploaded, but when I do a media scan, most of the video files change to file size zero. I see file size zero via FTP, Kodi, Plex, X-plorer.
But if I try to play the file in kodi (browse media, files, tv – select show), the file size now reflects an appropriate file size.
https://www.youtube.com/watch?v=a2QHzaj6rmg
https://www.youtube.com/watch?v=GrNCDUrLYQ8
If I do a re-scan media from Kodi, the TV files go back to Size=0. Manually play them again and they play and the file now shows the appropriate file size.
File size=0 prevents Plex from recognizing that the files exist.
When I first started seeing file size=0, I kept re-uploading the files and they keep getting reset back to zero.
I’ve tried renaming the folders and media and tried verifying meta-data files, but I don’t know why this is happening.
I also have a ticket open with Shield support that is being escalated internally.
I don’t think any movies are getting set to zero, but I haven’t checked.