Unable to make a wired connection? – EgoIggo S95X Pro Android TV Box

Just purchased an EgoIggo S95X Pro Android TV Box pre-loaded with Kodi. The instruction booklet is more or less useless.
I have a problem when trying to connect with ethernet (wired connection), perhaps I am doing something wrong? Going through the settings and selecting the cable option, Automatic acquisition (DHCP) there is an error “The connection failed, please try again…”

If using the wireless option, the box works fine. I have checked the ethernet lead from the router to the box and it is fine, connected the lead to my laptop and the internet connection is working.

Any advice please on what the problem could be?