4K streaming content , Can get Sound but no Picture

Hello all , I’m hoping someone who’s gone through the same issues can help as I’m not getting very far LOL

I no this topic has a lot going on so I’m going to keep it short and sweet

I have a XGODY CS918A ( which says can view 4k content ) ConfusedConfused
Phillips 58 ” 4K tv

Kodi running 16.1 Jarvis

I have installed 4k addons to my kodi box but , and they are installed , when I try and stream a 4k movies it will load but I only get sound and just black screen . ? , get message when starting up ( pushing to ultra) also it say s using URL resolver module

ABOUT TV

I don’t have specific 4k settings again long story short , u can either have it on or off , while on it is capable of detecting incoming media upscaling picture to what’s ever type it is ,

Trying to trouble shoot this isn’t that easy .Basically im trying to find out weather it’s the android box, my TV , or mayb the android box cable ConfusedConfused

Any help regarding this would be a god send