Program Launches, Immediately stops working

Hey everyone,
new to the forum, but have some basic experience with kodi. I had jarvis for a bit on my laptop, it worked great then randomly started to crash on me ( i would get about 4 menus into the program then it would become non responsive) so i gave up until today when i just installed Krypton. Everything seemed to be working until i closed it to go find a setup guide for krypton. found my guide, then went to start Kodi, made it to the home screen and window appeared telling me that the program had stopped working, with no reason given. Please help!!!