kodi video & onscreen keyboard problem!

Over the last few days I have noted that when in KODI my onscreen keyboard is blank when going into VIDEO. I have followed instructions from you tube tips by going to Settings – Appearance and changing from Default to what was suggested QWERTY however, my list does not have QWERTY listed or English ABC!!! What can I do?

I end up having to go the long way round to get a file or tv show by clicking TV show, TV channel etc and scrolling until I find the one I want to watch. When I do eventually start to watch a film or tv show it is now regularly freezing and throwing me out of the show and I then have to go in again and press Resume. A total pain. Only started this week. Do I have a problem with my Andriod Box? How can I fix in east simple instructions. Thanks