only half remote controls available after selecting a movie



My remote only shows half of the available controls at times. The following are the steps I take to recreate this.

With the remote control open and all buttons displaying correctly go to:
movies > select a movie > hit play symbol at top right of screen > hit play from pop-up options > hit remote button at top right of screen

And I only get half the buttons.

To get all buttons back from this screen:

Swipe left takes me to the previeous screen > swipe left again > swipe left again, takes me to movies list > hit remote button at top right of screen

And its working again.

How can I fix this so that I get all the controls on the remote regardless of which screen im in when I hit the remote button?

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