Rpi 4b never had working 1/8 jack or HDMI 1 working. Anyone else?



I guess this one arrived with the jacks DOA three-four years ago.  I never needed them, but now I might like to use the audio out.
Has anyone ever had similar issue out of the box?

(LibrELEC 10.0.4 Kodi 19.5…..I don’t change them because my backup file didn’t like trying to load into the latest versions.  Is that also common? …after it says this backup was created with different version it did not load)

Thanks for responses.