MXQ R9 K3229 help needed

Hello all,

I am really looking for some help, I just purchased the MXQ R9 K3229 mediaplayer, but once connected to the TV it already seems not to work properly:

– Kodi starts but the menu is empty, I only see the blue bars but there are no white letters in the bars as I am used to;
– If I start the browser in the application menu, it doesn’t start at all

This are my first problems that I occur, and searched on the Web but could not find a fast and easy solution. Gonna need some help on this one and I was thinking of:

Option 1: totally new fresh installation of the xbmc….or any other formats? Fresh installation…

Option 2: new installation of the apps I need…

I am working on a Macbook Pro (form 2010), can you please help me with any instructions? As I read on the Internet I do believe there are a lot of possibilities with this Android Tv, but I really am a newbie to this one…

Thank you for your help/support!!

Best regards,

Gino