Windows 10 Will not launch Kodi 17

I am NOT tech savvy, never have been. But I have used Kodi for several years now & always had no problem installing Kodi straight off with no tweaking of any kind. NOW, try to install Kodi 17 & nothing happens. Mouse changes for a second or 2. Looked up Kodi in my explorer & found all kinds of dmp, crash logs. my Kodi 16 kinda works still but has to buff every few minutes & there is no longer any support for Echo in Kodi 16. This needs to be fixed but by the devs, not ppl like me who have no business messing with files. I dont know how to bring this to the attention of the devs.