Firetv Library will not update

Trying to wrap my head around my new Firetv. Really like a lot of things about it but having some issues.

The most serious issue is I cant get my newly added movies to scan and show up in the library. Every time I click on update library while in movies it says “scanning using The movie database” and shows 0%. And then after about 20 seconds it stops and the scanning in the top corner disappears.
I tried switching from TMDB to universal but for some reason universal wont ‘stick’ when I choose it.

Ive searched and googled and nothing.
Any ideas? Thanks